Report Re-Delivery
Enter your email address and order number below. If we find a match, we'll re-send your report immediately — no waiting, no phone calls.
Both fields are required. Your report will be sent to the email address on your account — not necessarily the one you enter below.
Your order number appears on your payment confirmation screen and in your original report delivery email.
Your CRF order number (format: CRF-YYMMDD-XXXXX) appears in three places: your payment confirmation screen, your order confirmation email sent immediately after purchase, and your report delivery email.
Your report is always sent to the email address on your account. If you need to update your email address first, visit the email update page.
Your report is only ever sent to the email address on your account — never to an unverified address. Both your email and order number are required to prevent unauthorized access.
Reports are stored for 12 months from the date of delivery. After that window, contact us and we'll regenerate your report at no charge.